HS CONNECT
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Support Center


Customer Service

At HS Connect®, our relationship with you doesn’t end after the sale. We strive to build lasting partnerships founded on trust, dependability, and responsive support. Your success is at the heart of what we do, and our team is committed to delivering the highest level of service every step of the way.
CONTACT US

Warranty

Our warranty policies cover all National Signal product categories. View our policies here or submit a warranty claim.
WARRANTY

Events

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ATSSA Mid-Year
August 25-27, 2026
​Grand Rapids, MI

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Impaired Driving & Traffic Safety Conference 2026
Hilton Anaheim
777 Convention Way,
Anaheim, CA
Booth# 306

Previous Events
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ITS America Conference & Expo
June 9-12, 2026. | Detroit, MI
Booth# 1030
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This major annual event brings together public and private sector leaders to advance intelligent transportation systems (ITS). It focuses on deploying technology—such as AI, connected vehicles, and automated infrastructure—to create safer, greener, and more connected transportation networks.​

Sales 

Request more information or schedule a demo.
BOOK A DEMO
Keith Pipkins, Business Development
Direct: 214-453-9840
E-mail: [email protected]

Replacement Parts

The majority of components in National Signal equipment can be replaced. If your unit is still covered by warranty, you’ll need to submit a Warranty Claim Form. Are you unsure about your warranty status, have questions, or already know the parts you require? Click the button below to submit a Parts Order request, and we’ll be in touch shortly.
Parts Order

HS Connect Account Login

Access your account by clicking the button below. Be sure to have your Username and Password available.
User Login

HS Connect CPU7M Software Updates

Please complete the form below and our security team will provide you with the credentials to access the CPU7M Software Update webpage.

    CPU7M Software Update Access Request

Submit

Videos

HS Connect Troubleshooting Field Guide
Fast Diagnostics & Solutions for Common Issues
​

Description:
Get the most out of HS Connect with this comprehensive troubleshooting field guide. Learn how to quickly identify, diagnose, and resolve common connectivity, configuration, and performance issues. Whether you're in the field or supporting customers remotely, this guide provides practical solutions to keep equipment connected and operating efficiently.
HS Connect® Software 
​​Call Us: 888.994.0300
Location:

14489 Industry Circle
La Mirada, CA 90638

Support
Contact Us
HS Connect User Login
Get Connected
Company
Privacy Policy
Terms of Sale
​Conditions for the Lease of Goods
Data Subscription Services Agreement
  • Home
  • ITS Software
    • HS2X Impact Notification
    • HS2X Asset Tracking Device
    • HS2X Connected Arrow Board Kit
  • Smart Work Zones
    • Message Signs
  • Support
  • Book a demo